Privacy Policy

Vada Computing values your privacy

Vada Computing considers the guarding of your privacy as of the utmost importance. This Vada Computing Privacy Statement states our commitment to maintaining your privacy.

Reasons for collecting information

Vada Computing only collects such information as is necessary to conduct business with you. We will only collect information by lawful and fair means and not in an intrusive way.

Vada Computing and its service providers will only use personal or business information you have supplied in order to:

Identify you as the product owner and to provide better customer service to you and your employees
Operate our business as it pertains to you;
Keep you informed about Vada Computing products and services and those of relevant business partners
Fulfil legal and regulatory obligations

How we use your information

Vada Computing uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfilment, product registration, provide customer support and provide website access.

Product promotion

Vada Computing needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers (you may, however, notify us at any time that you do not want to receive any marketing communications from Vada Computing).

Order fulfilment

When ordering products and services, you must provide contact information (such as name and delivery address). Vada Computing uses this information to fulfil your order.

Product registration

Vada Computing asks you to register each product you purchase with relevant business details. Registration ensures that only you - and no unauthorised persons - receive upgrades and special offers.

Customer support

Registration links your Vada Computing product to your contact details. This allows our support consultants to provide you with quality advice relevant to your particular situation when you contact Vada Computing support. If software or documentation needs to be emailed or posted to you, the consultant has all the information needed to ensure fast service.

Vada Computing may from time to time request a copy of your database to troubleshoot any issues. All of your business and client information, not just sensitive information, is restricted to only those employees who need it to perform a specific task.

Vada Computing Website access

Many useful services are currently available at the Vada Computing website. Your user ID and password gives you authorised access so that you can upload information, access product downloads or access online help.

Our web site may contain links to other sites belonging to other parties and which are beyond the control of Vada Computing. Please note that we cannot vouch or be responsible for the privacy practices of non- Vada Computing sites.

Securing electronic communication

All client information that is submitted to the Vada Computing website is password protected.

Vada Computing uses Internet Protocol (IP) addresses to analyse trends, administer our website, track your navigation among Vada Computing web pages and gather broad information for aggregate use.

Accountability and legislative compliance

Vada Computing informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. Vada Computing will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If Vada Computing contracts with external service providers, Vada Computing will require them to conform to the Vada Computing privacy policy.

Correction of problems

If you have any questions or you believe that Vada Computing has not adhered to this Privacy Statement, please contact Vada Computing. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.